The Su Project

Details:

• Eastor Su purchased her dream home in Alexandria for its charm and proximity to Washington, D.C.
• A persistent roof leak, caused by a neighboring solar panel installation, threatened her home
• Leak had been ongoing for five years, resulting in interior damage beneath the stairway including cracked plaster and a bowed ceiling
• Eastor contacted multiple companies, most declined to work on a flat roof
• Exterior Medics stood out for their honesty, detailed proposal, and ability to handle flat roofing projects
• Salesperson Yong Hwang provided reassurance and constant updates throughout the project
• Replaced roof with GAF EverGuard TPO membrane, offering durable, long-term protection
• Exterior Medics' lifetime warranty and focus on solving the root issue sealed Eastor's confidence in the team
• The completed project eliminated the leak and restored Eastor's peace of mind in her beloved Alexandria home